It's Always Something It Seems
So we've been an open book in the past regarding the Grooming Lounge's minor stumbles and victories in our ongoing efforts to create the best and most-respected name in men's grooming. There have surely been more triumphs than defeats, but that said, we've certainly encountered some hurdles, as any growing business does, along the way. Perfection doesn't come easy... that's for certain. That said, here's just a recap of a few humorous (after the fact) hiccups that have happened during the past year -- followed by the latest snafu:
- WALL PAPER: Our Atlanta contractor put up our imported wall paper in a residential project they were working on. As they said, "Good news is we put up the wall covering... bad news is that we didn't put it up here." End result was that we ordered more and got it up in the space about three weeks late. Looks great though.
- HOMELESS TICKET REFUND: On a trip back from NY to meet with media regarding our new products, the Grooming Guys lost their train tickets, which were later found by a few fragrant homeless fellows. In exchange for return of the tickets, both homeless fellows were given Grooming Lounge razors and shaving skits (we had no cash).
- MIRROR DISASTER: While having some new counter tops installed at our D.C. location (always trying to upgrade and maintain the look), the hired contractor "forgot" to tell us he broke a barber shop mirror. When we arrived in the next AM, lack of a mirror made it tough to cut hair at that station. A week later, with lots of tape and pseudo shop mirrors, we were back in business. A proper new mirror is now in place.
And now for the latest and greatest installment.
- GOOP, STUFF... WHAT'S THE DIFFERENCE?: As we've mentioned in previous blogs and promoted quite a bit in our stores, Grooming Lounge just released it's own, signature line of hair care items. There are five items in the line: The Best Shampoo, You Need Conditioner, Some Hair Cream, Some Hair Stuff and Some Hair Goop. They are all great, you'll have to trust us on that.
Challenge is, as you'll notice, we only have the first three of those products available for use and purchase. Why you may ask are the Hair Goop and Hair Stuff styling items not available? That would be best summed up by this conversation with our product lab President (who is a great guy... despite this mix up):
"We'll, we've got good news and bad news. The good news is that the Hair Goop and Hair Stuff have been filled and are ready to ship. The bad news is that we filled them in the wrong containers so Stuff is in the Goop container and vice-versa. It happens."
Crap!!!!!!!
So now, we are figuring out how to get each product in the proper container and ready for you to start styling with. Stay tuned.
